HAPPY REUNION
with LOST & FOUND
POSSESSIONS

FOR ALL HOTELS
AND ALL TRAVELLERS

HOTELS
SIGN UP
FOR A FREE TRIAL

START MANAGING YOUR
LOST AND FOUND PROCESS EFFICIENTLY

TRAVELLERS
SIGN UP
FOR FREE

MAKE TRAVELLING
ENJOYABLE EVEN WITH
LOST PROPERTY

Discover your possessions that were lost and found in your suite or anywhere in the hotel

We enable hotels to innovate their process for lost and found property and manage it more efficiently.

We help travellers to be reunited easier and more comfortable with their possessions that were lost and found during a hotel stay.

Mission

Find out by watching the short video what we do, how we do it and how you benefit. Also what we do not do and what else we could be doing.

Process

Lost and found items are registered by the hotel. Travellers’ item searches are sent to the hotel. The automated matching requests can be evaluated and assessed easily by the hotel. Guest communication and automated status updates are logged and centrally accessible. Finally the lost and found item is shipped to the happy guest.

Services

With the service PREMIUM GLOBAL automated matching requests following travellers’ requests are evaluated by the hotel. Guest communication and automated status updates are logged and centrally accessible.

With the service PREMIUM LOCAL hotels solely focus to be enabled to keep a structured overview to manage their lost and found inventory. There are no automated matching requests and no integrated communication functionality.

Integrity

How are dishonest claimers identified and discouraged?
The hotel takes the final judgement about a lost item claim. A complete, structured collection of personal plus lost and found item details enable the hotel to identify the claimer without major effort. Where the information is not sufficient, the integrated communication functionality helps the hotel to collect further details easily.

Technology

The service is 100% web-based. There is no software to download or install. Just sign up, it is intuitive and easy to use for both hotels and travellers. Hotels can customize their account to match the hotel's brand and operations.

Pricing

Travellers use suitediscovery for free. It is however up to the hotel to charge a service or shipping fee for returning the item.
Hotels pay a subscription fee to use the service. There are no per-user licensing fees, no maintenance fee and no long-term commitment. Go to Pricing for further information.

"Pleasured equally
In seeking as in finding,
Each detail minding,
Old Walt went seeking
And finding."

Langston Hughes, poet